"I am writing this letter to thank Carter for their outstanding work on the Vacuum and Water Cooling tower project. Your expertise and attention to detail were tremendously valuable on the project.
You joined the project at a very busy and critical time. You were able to quickly understand the objectives and priorities and make positive, quality contributions to the design and configuration processes. The quality of your work was recognized and appreciated by other functional team members, the owner, and technical staff alike.
Special mention should be given to yourself at the design stage, with your experience and technical knowledge it meant we stood a fighting chance of bringing all the involved parties on board quickly. Your commitment in following up our enquiries with a very limited amount of information was much appreciated.
I am more than happy with the quality and design of the tower, I can see that it offers significant advantages over you competitors in terms of cleaning and maintenance.
The owner of the company has described it as value for money and a true company asset and, as you know, that means a lot coming from him. Your speed in fabricating the tower in such a short timescale enabled us to install on site as per our timing plan. If we had missed that time slot we would not be able to use the vacuum furnace until Christmas.
Again, I would like to express my sincere thanks for your contributions to our successful implementation of this project. I look forward to the opportunity to work together again."
Tony Smith, Works Manager, Kepston Ltd